Details
Tarayıcı Dili : en
Kullanıcı İşletim Sistemi : Other
Otomatik bulunan İndirme Sayfası :
Otomatik bulunan İndirme Linki :
Standart İndirme Linki : download
FREE DOWNLOAD BUY NOW
The fastest and the easiest way for remote support and remote control is Alpemix!
Connect to your computer remotely no matter where you are, support your customers from afar and live communication with people who visit your website.
Remote Support and Maintenance
Remote Support and Maintenance
You can help your customers, relatives and friends who are having trouble with their computers with remote access. There is no need for the person you interact with to make any adjustments or to have any technical information. Alpemix is the most ideal help program for remote desktop connection.
Remote Access
Remote Access
Access to your remote computer from another computer or from a mobile device. You can connect to all of your computers remotely from wherever you want and you can transact as you sit in front of your computer.
Live Support from Your Website
Live Support from Your Website
Make contact with your clients who visit your website at that moment. It is very easy to integrate the free live support system to your website. Also, the live support system can be ran integrated with Alpemix remote desktop program. In this way, you can easily connect to the computer of your client who visits your website anytime necessary.
Alpemix
Some of the features Some of the many features of Alpemix
Auto Sizing

The image of the computer you are connected to is displayed on your screen by automatically adjusted to your own screen resolution. As you can zoom in and zoom out, you can make it shown in its actual size.

1
Encrypted Communication

The whole communication happens cryptically. 256 bit AES is used in the encryption of the immediate data. 1024 bit RSA is used in the transmission of the key.

2
File Transfer

When you connect to the remote computer screen, you can use the file transfer option. You can see the directory structure of the computer on the other side and you can explore the directories via the file transfer window. You can transfer directories and files from your computer to the computer on the other side or from remote computer to your computer with a few clicks. You can succeed a fast transfer in high safety with the encryption and compaction methods used in the transfer.

3
Access to User Account Control (UAC) Screens

You can intervene to the UAC screen of the computer you connected remotely. But if the windows user name of the remote computer is unauthorized, Alpemix Service app must be set up in that computer for you to be able to access the UAC screen.

4
Remote Restart

Even though the normal alpemix is running in the remote computer, you can restart that computer remotely via an option from the menu and pick up automatically where you leave off. If the windows user name of the remote computer is unauthorized, you can execute the same action only if the alpemix service app is set up on that computer.

5
Video Recording

The support staff can save the remote computer connections to their computer as video. They can watch the file saved as a special format later via alpemix program.

6
Multiple Connections

You can connect to 5 different computers at the same time from your computer remotely.

7
Screen Sharing

More than one person can connect to your computer as a viewer. If you are a free user, 2 people can connect to your computer, but if you are a pro user 8 people can connect to your computer at the same time.

8
No Port Forwarding Required

There is no need for port forwarding settings, which is needed for some software, to access to a computer in an enterprise network via Internet.

9
Clipboard Transfer

For the texts, you can do copy and paste process from your computer to the remote computer or from remote computer to your computer.

10
5 Different Solutions for Remote Support

With Alpemix, you can start remote assistance for your clients in 5 different ways. (Connection with ID password, Connection with name and surname, User Identification, Connection with group password, Connection via web live support system)

11
Access to Unattended Computers

You can transact by connecting to your computer with no one sitting at it and your servers from anywhere you want easily and remotely. You can connect to your computer when it restarts easily and remotely. You can do this with 2 different offered ways ((Setting Up the Alpemix Service Application) (Identifying Permanent Access Password)).

12
Add Your Own Logo

The logo and the greeting message to be saved to the system by you is displayed in the client modules of Alpemix name CMX and CM.

13
Instant Messaging

You can chat with the users in the contact list via private message window in Alpemix. You can chat with the person who sits at the remote computer you accessed via remote desktop connection display. You can also leave a message at a desired point on the remote display while watching a presentation.

14
Peer to Peer Connection (p2p)

Alpemix usually provides two computers to connect directly (p2p) each other in remote desktop connections. If it fails, a connection is made through our routing servers. And if this one also fails, a connection is made through the main servers.

15
Voice Communication

As you give presentation or support remotely, you can do narrations by voice. (Only for Windows operating system)

16
Computer Independent Licensing

Licensure is given to the user name separately from computer. Therefore, you can use your pro user privilege from any computer without no adjustments. Whichever device you login with your user name, it will be valid.

17
Working in Black Screen Mode

You can completely turn off the monitor of the computer you accessed remotely and prevent the person who sits on the computer from seeing what you are doing. To be able to do that, the person on the other side must accept the offer you have made. If the service application is set up on the computer on the other side, you can turn the black screen mode on without an offer.

18
Receiving Offline Message

Users in the contact list can send an offline message to an offline user. The user sees the message when he/she is online.

19
Sending Announcement Message

The main user can send an announcement message to all the online users in any group.

20
Reporting

You can get all the connections your firm did as a report. If you've used the necessary methods, you can see how much support you gave to which customer. You can report the official who gave the most support and the supports an official has gave.

21
Restricting The Authority

You can have some officials see only certain groups of users.

22
Multiple Chat

You can create a room via the option on the list screen and chat with more than one user at the same time by inviting other users in the list to the room.

23
Who is currently supporting?

You can see instantly if the authorities in your list support anyone at that time.

24
External Communication Barrier

Communication can be blocked by using Alpemix with computers outside the company. A connection from a computer outside the company to inside or from a computer inside the company to outside can be blocked.

25
Special Contract for Your Company

The information text or the contract text you added to the system is viewable to your clients in the startup of CMX an CMXD modules. If the user does not approve the text you add, the program can be closed.

26
Sharing a certain part of the screen

You can provide for the person on the other side to see a part of your screen, not the whole, if you wish.

27
Automatic Update

Alpemix can automatically update itself for new features within a few seconds. So you do not come across with problems such as version violation. And you get the opportunity to benefit from the new features without paying. You can easily provide for alpemix service applications set up in your remote computer to be updated easily by using the menu option presented after you logged in with your main user name.

28
Contact List and Groups

As a firm you sign in to the system with 1 user name and create the other users without the need to of another account. A person added to the "Customers" group can only see the authorities when they log in. When a user added to the “Co-workers” group logs in he/she can see the users in “Co-workers” and “Administrators” groups. A user added to the “Administrators” group can see every user in every group unless otherwise specified.

29
Multi-Platform Support

You can run Alpemix program on platforms such as Windows, Mac Osx, iOs, Android, Linux (Beta- 64 bit (x86) Pardus,Ubuntu).

30
Ability to work behind firewalls

Ability to work behind firewalls

31
High Performance

High Performance

32
Free upgrade to new versions

Free upgrade to new versions

33
Number of different computers that can connect at different times

Number of different computers that can connect at different times

34
Total monthly support time

Total monthly support time

35
Total monthly connection time on connection with unattended access password

Total monthly connection time on connection with unattended access password

36
Time to stay connected to a computer

Time to stay connected to a computer

37
Number of support connections that can be opened from a computer at the same time

Number of support connections that can be opened from a computer at the same time

38
Number of people who can watch the presentation at the same time

Number of people who can watch the presentation at the same time

39
When the connection is terminated, no warning message appears on either side

When the connection is terminated, no warning message appears on either side

40
Ability to work in black screen mode in connection with unattended access password

Ability to work in black screen mode in connection with unattended access password

41
Restart the connected computer and resume

Restart the connected computer and resume

42
Work in black screen mode by submitting an offer

Work in black screen mode by submitting an offer

43
Remote log off and auto-connect again

Remote log off and auto-connect again

44
How many users can be online on your list?

How many users can be online on your list?

45
Number of sub users that can be defined for the communication on the list.

Number of sub users that can be defined for the communication on the list.

46
Ability to use the Alpemix Service application

Ability to use the Alpemix Service application

47
Ability to display their own logo and welcome message on the customer modules

Ability to display their own logo and welcome message on the customer modules

48
'Run on startup' option for unattended access

'Run on startup' option for unattended access

49
Ability to get the detailed reports of the connections.

Ability to get the detailed reports of the connections.

50
Ability to use the connection with the group password

Ability to use the connection with the group password

51
Ability to use name and surname connection

Ability to use name and surname connection

52
Ability to use IP limiting feature that can prevent external communication

Ability to use IP limiting feature that can prevent external communication

53
Use extra settings for unattended computer access

Use extra settings for unattended computer access

54
Arranging the customers that can be displayed by the support staff

Arranging the customers that can be displayed by the support staff

55
Integrate into your own software

Integrate into your own software

56
Multi-chat feature in communication via list

Multi-chat feature in communication via list

57
Admin users can see other user's latest login date

Admin users can see other user's latest login date

58
Ability to send offline message

Ability to send offline message

59
Supporter can record session as video

Supporter can record session as video

60
Ability to send announcement messages to all online users in groups

Ability to send announcement messages to all online users in groups

61
You can make compulsory to enter the support number

You can make compulsory to enter the support number

62
Number of people who can provide simultaneously live support from the web

Number of people who can provide simultaneously live support from the web

63
Connect to computers from mobile devices You can connect to your windows, mac and linux computers from your Android or ios mobile device.
References Some of our customers
AKINSOFT
3T BİLİŞİM
3B DİZAYN
arke
Asaş
Athena
Atılım Yazılım
Atlas
Barsis
bikom
Bilgera
bisa
Center
Çamsan
Dara
Dardanel
İpek Bilgisayar
Adalı Cam
AGE
Farmasyon Bek Sağlık
İstanbul Elektronik Anahtar
İzbiz
Kalemzen
Kerzz Pos
Kurye Net
Lider Diş A.Ş.
Luca Muhasebe
Marmara Birlik Zeytin
Martaş
Meditek
Mega Yazılım
Metatek
Metlab
Mikado
Mikroprofesör
Miron
Mobiles
Molekulteknoloji
Netkoza.net
Novasoft
Novosoft
Pamukkale Turizm
Panko Birlik
Petronet
ROP
Sektor Soft
Sispar
Solon
Technosoft
Türkkep
Ventura
Çanakkale Onsekir Mart Üniversitesi
faturamatik
Flo
azmusebat
Duffy
madamecoco
ftzgrup
dia
bayrampasa belediyesi
gebzeteknikuniversitesi
yuceyazilim
Norm Ambalaj
Tabim
Ths Teknoloji
İşnet