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Alpemix
Alpemix General Module

Both sides can use this module for connection establishment.

 

Version: 5.3

File: Alpemix.exe

Size: 8249 KB

AlpemixCMX
AlpemixCMX Customer Module

You can give this module to your customer if you want your logo to appear on the customer screen, or if you want your customer to get support from you by typing their name and surname.

 

Version: 5.2

File: AlpemixCMX.exe

Size: 7713 KB

AlpemixCM
AlpemixCM Customer Module

You can provide this module if your customers will login with the user name given by you.

 

Version: 5.2

File: AlpemixCM.exe

Size: 7713 KB

Alpemix Service
Alpemix Service Application

It allows you to connect to unattended computers at any time. It allows you to connect to unauthorized computers in the domain environment with full authority.

 

Version: 5.2

File: AlpemixService.exe

Size: 7713 KB

This module is for pro users.
Video Converter
Alpemix Video Converter Application

Converts recorded support videos to avi format.

 

 

Versiyon: 1.0

Dosya: AlpemixVideoConv.exe

Boyut: 13,9 MB

* In copy-paste file transfers, it is now possible to select and send or receive multiple files simultaneously. Both sides must be using the latest version.

* The ability to hear audio playing on a remote computer without making any settings changes has been added to Windows. Additionally, the necessary infrastructure has been provided so that audio and speech can be heard from mobile devices and Mac computers. In the future, Alpemix versions for other devices will be updated accordingly.

* When a second person joins a connection via invitation, their mouse and file transfer options are automatically enabled.

* If two people were connected to the same service simultaneously, the file transfer option for the person who joined later was disabled by default. Fixed.

* You can access the relevant properties by right-clicking on the results that appear in the list search option.

* Two options have been added to the settings section that enable notifications when a user or service in the Customers section comes online.

* Remote keyboard use was unreliable in games. A game mode option has been added to the keyboard settings. Both sides must be up-to-date.

* If the computer is started in safe mode with network support, the Alpemix service can be activated. (Some devices connected via Wi-Fi cannot connect to the internet, so the service cannot go online on such devices.)

* A direct link creation option has been added. You can remotely connect directly to the application downloaded via the link.

* The options "Dont show connection status and file transfer window" and "Connect only with offer" have been added to the remote bulk service settings modification window.

* Main users and admin users are now required to change their passwords periodically. When the mandatory update time arrives, an update window will appear on the screen during login.

* Services automatically installed via GPO are installed without the "prevent sleep mode" option selected.

* A connection time limit was applied when mouse access was granted to someone watching the presentation. Fixed.

* A bug in the recorded video playback caused it to constantly play at a fast speed. Fixed.

* The form would not display on the screen if an internet connection could not be established before the service setup was fully completed. Fixed.

* On the support end, a very rare error was occurring when the connection ended. Fixed.

* A bug that rarely caused problems when performing operations on a computer with a local p2p connection. Fixed.

* Translations in the 6 supported languages ​​have been improved.

* The current version downloaded from the normal link does not work on Windows 2003 Server. This new version, compatible with Windows 2003 server, can be downloaded from a separate link.

* A large number of small improvements and bug fixes were made.

 

* In some rare cases, the initial connection to the remote computer would become stuck. Fixed.

* The settings of online services in your list can now be changed remotely in bulk.

* An input device selection option has been added for computers with multiple sound cards.

* Hidden files and directories could not be transferred. Fixed.

* EXE file security has been increased.

* In some cases, the Windows key would become stuck after connection. Fixed.

* Short-term file transfers using copy and paste automatically close the transfer window upon completion.

* Performance has been increased in image transfer. Both sides must be up to date.

* When the group password is changed, the passwords of the installed services are automatically changed. These services must be up to date.

* An option has been added to allow bulk password changes for online services installed with a sub-username.

* When transferring files using copy and paste, pasting could not be done in some directories. Fixed.

* If a directory with the same name already existed when transferring a directory using copy and paste, an error was thrown. Fixed.

* Fixed a bug that caused different problems when entering and exiting the list screen.

* In some cases, the Windows key could get stuck. Fixed.

* Users with too many services in their list were waiting too long when first connecting to the services. Fixed.

* On some rare computers, alpemix could not be started. Fixed.

* If the connected computer was changing the screen at a very high speed and the window was displayed in a small size, the problem occurred. Fixed.

* In some cases, the window displaying messages from other users would remain minimized. It could not be opened. Fixed.

* Fixed a bug in the sleep mode setting window

* Remote desktop window was not visible as active in some cases. Fixed.

* There was a problem when connecting remotely to some computers where a monitor was plugged in or unplugged. Fixed.

* Many minor improvements have been made.

* File or directory transfer can be done with the copy-paste method in both directions. (Single file or single directory)

* It is possible to connect remotely to computers that do not have a service installed and have an unauthorized user name, and reconnect with full authority using the admin password (with user approval).

* After connecting remotely to computers that have not started Alpemix with full authority, a connection can be re-established with full authority (with user approval).

* In services installed with id/password, sub-username and group password options, the "Log off and connect automatically" feature in the menu can be used.

* The normal alpemix application and all service applications can detect operations such as logging off and changing users in Windows and then reconnect automatically.

* The person receiving support can also record the session as a video for free.

* Improvement has been made to the feature of working in black screen mode. The problem with laptops has been resolved. It was causing performance loss. Fixed.

* alt+tab, windows+tab, windows+d, windows+r, windows keys can be used directly from the keyboard. Previously, it could be sent from the menu option.

* The alpemix application, which is run on computers connected via Windows remote desktop, can run with full authority. If the Windows username is unauthorized, a connection can be established again with full authority using the remote admin password. (With user approval)

* When the user invited to the connection is given mouse permission, the person can copy and paste text expressions.

* If the firewall blocks the connection while the first image is being taken or after a certain period of time after connecting, this is detected and the connection is automatically re-established using a different method.

* On some rare computers, there could be problems with file transfer. Fixed.

* Added option to service application to not show connection status window and file transfer window on screen. For kiosk devices.

* When the connection is established, the window that appears in the lower right part of the screen can be moved.

* Ctrl+a option added to file transfer window.

* A forgot my password option has been added to the menu to the left of the username on the list screen.

* A * mask can be used when making IP restrictions in the extra settings section of the service.

* Fixed an issue that caused the alpemix application to crash on the support or support receiving side in some rare cases.

* The update process and server address information retrieval process is now done via https.

* Connections made via the main server due to firewall blockage now work faster.

* In services installed with the id password option, different id's are constantly generated. Previously, if less than 10 minutes had passed, it would start with the same id.

* Some problems with connecting to schools connected to the Ministry of National Education Internet have been resolved.

* Many minor bug fixes and improvements have been made.

* Performance increased in image and file transfer. The new version should be used on both sides.

* When you copy a file or directory from the other computer, you can easily download it with the link that appears on your screen.

* New incoming messages are shown directly on the screen without going to the taskbar, unless another message is being written at that moment.

* Pro users in co-workers group can also use the 'main form' option.

* Fixed some bugs related to bulk updating of services

* The main user and super authorized user can collectively update service applications in subgroups.

* It adds automatic rules to the local firewall to prevent some blocking.

* Connections from the Meb system to outside could get blocked. This has been fixed.

* In some service applications, the Windows desktop directory was rarely displayed incorrectly in the file transfer option. Fixed.

* Fixed a bug regarding the sending of some key combinations pressed from the keyboard.